DININGBRIEF RESTAURANT SURVEY TEMPLATE
Ten scored questions plus one optional open question. Use a 1 to 5 scale
(1 = very dissatisfied, 5 = very satisfied) for questions 1 through 9.
Question 10 uses a 0 to 10 scale. Copy into Google Forms, Typeform, or a
receipt QR code.

1. Arrival: How easy was it to get seated or begin your order?
2. Cleanliness: How clean did the restaurant feel overall?
3. Ordering: How clear was the menu?
4. Ordering: How accurately was your order prepared?
5. Food: How satisfied were you with the temperature of your food?
6. Food: How satisfied were you with the quality and taste?
7. Service: How attentive and courteous was the staff?
8. Wait: How reasonable was the overall wait during your visit?
9. Value: How would you rate the value for the price you paid?
10. Overall: How likely are you to recommend us to a friend? (0-10)

OPTIONAL OPEN QUESTION
What is one thing we could have done better?

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CAFE VARIANTS (add these two for café concepts)

- How reliable was the Wi-Fi? (1-5)
- Were prices and policies clear before you ordered? (1-5)

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SCORING NOTES

- Cleanliness is the #1 experience factor in every segment (73%,
  NRA 2025). Keep question 2 in every version.
- Full-service: weight staff questions. Café/quick-service: weight
  wait and price-clarity questions.
- Compare scored answers month to month. Read open answers for themes,
  but do not treat one response as a pattern.

Source: diningbrief.com/guides/restaurant-survey-questions