DININGBRIEF RESTAURANT COMPETITOR ANALYSIS TEMPLATE A reading exercise, not a software project. Up to three competitors, six to twelve months of public reviews, themes only, patterns only. ===================================================== STEP 1: PICK YOUR SET My venue: ______________________ Competitor 1: ______________________ (concept: ____________) Competitor 2: ______________________ (concept: ____________) Competitor 3: ______________________ (concept: ____________) Rule: choose alternatives your guests would realistically consider for the same occasion and price range. They do not need to use the exact same format, but the comparison must make sense. ===================================================== STEP 2: THEME GRID (count praise and complaints separately, last 6-12 months) Record the same time window, source platforms and reviews examined per venue. Counts describe reviewers, not all customers. A review can mention several themes. Theme | Me | Comp 1 | Comp 2 | Comp 3 -----------------|----|--------|--------|------- Cleanliness | | | | Service/staff | | | | Food quality | | | | Wait time | | | | Price/value | | | | Atmosphere | | | | Policies (pay, | | | | booking, surch.) | | | | ===================================================== STEP 3: PATTERN TRACKER (the three-review rule) Three independent mentions inside a year are a screening signal, not statistical proof. Investigate serious issues even after one report. Pattern | Venue | # reviews | Example quote (dated) -------------------|-------|-----------|---------------------- ___________________|_______|___________|______________________ ___________________|_______|___________|______________________ ___________________|_______|___________|______________________ ===================================================== STEP 4: COMPARISON TABLE (what the patterns mean) For each pattern, mark: P = praised, C = criticized, - = silent Pattern | Me | Comp 1 | Comp 2 | Comp 3 | Opening? -------------------|----|--------|--------|--------|--------- ___________________|____|________|________|________|_________ An OPENING exists when: - a competitor is repeatedly PRAISED for something you are silent on, or - a competitor is repeatedly CRITICIZED for something you already do well. ===================================================== STEP 5: SHORT LIST (max 3 actions) 1. ______________________________________________ 2. ______________________________________________ 3. ______________________________________________ Every action must trace to specific reviews you can quote. If you cannot quote the evidence, it is a hunch, not a finding. WORKED EXAMPLE (fictional, not a customer result) Sample: 40 reviews per venue from the same six-month period. My cafe: 8 coffee-praise mentions, 5 slow-collection mentions, 2 price surprises. Roastery: 10 coffee-praise mentions, 3 slow-collection mentions, 6 policy complaints. Brunch restaurant: 7 food-praise mentions, 9 table-wait mentions. Chain: 6 quick-pickup mentions, 3 food-quality complaints. Do not equate table waits with takeaway waits. Check service records to understand your collection delays, then test a smaller preorder menu. Owner: lunch shift lead. Review: after the defined trial week. Measures: collection time, order accuracy, paid orders, waste and margin. Demand at the planned price remains unknown until tested. Source: diningbrief.com/guides/restaurant-competitor-analysis